WHY MYSTERY SHOP?
You know how you want your employees to perform, and you know what you want your customers to experience. But you can’t be there to wait on every table or ring up every sale.
If you want to enhance customer loyalty and cultivate a strong marketplace reputation, it is imperative that your business deliver courteous, knowledgeable service on a consistent basis.
That’s where mystery shopping comes in.
From coast to coast, Marketing Endeavors deploys our highly skilled evaluators to observe and objectively assess front-line employee performance to make sure employees are meeting corporate standards and making customers feel important.
You receive invaluable, actionable feedback about the state of affairs in your business from the only viewpoint that matters- the eyes of your customers.
All within 48 hours.